Contact information

Have a question about your order, want to adjust your subscription, or just want to get in touch? We'd love to hear from you.

Email Us

The fastest way to reach our support team is by email:

📧 hello@flavona.com

We typically reply within 1–2 business days, often faster. To help us assist you as directly as possible, please have your order number ready if you have one.

Common Requests — Straight to the Point

For many requests, the fastest solution is available directly online:

You want to...	Here's where to go
Request a return	Email hello@flavona.com
Pause, adjust, or cancel your subscription	My Account
Learn more about returns and the guarantee	Refund Policy
Review the subscription terms	Cancellation Policy

Our Company 

Vital Growth GmbH · Rheinpromenade 11 · 40789 Monheim am Rhein · Germany

Managing Director: Niclas Rottmann · Commercial Register: District Court Düsseldorf, HRB 110948 · VAT ID: DE458633932 · Email: hello@flavona.com

⚠️ Important note on returns: This address is not a return address. Packages sent directly here cannot be accepted or processed. Email us at hello@flavona.com first so we can confirm your return and send instructions.

Full legal information can be found in our Legal Notice.

                                                                                                            

Vital Growth GmbH · Rheinpromenade 11, 40789 Monheim am Rhein · HRB 110948 · VAT ID: DE458633932